Welcome to the Shirt Stack Help & Info page! Here you’ll find everything you need to know about ordering custom apparel, shipping, returns, and our policies. If you can’t find what you’re looking for, please contact us — we’re happy to help.
Learn how we collect, store, and protect your personal information. Read more
Includes order rules, payment, shipping, refunds, and disclaimers. See all details.
Guidelines for custom designs and user-submitted content. Learn more
What’s Allowed?
We welcome designs that are:
Personal, creative, or humorous in nature
Suitable for general audiences (rated G through R)
For schools, businesses, events, clubs, and organizations
Original artwork or properly licensed content that you have the rights to reproduce
What’s Not Allowed?
We do not print designs that contain or promote:
Hate speech, racism, or discrimination of any kind
Pornographic, sexually explicit, or obscene content
Excessive profanity or explicit drug references
Violence, self-harm, or graphic imagery
Defamation or content targeting individuals or groups
Copyrighted or trademarked material without permission
Can I cancel or change my order?
Our Rights & Responsibilities
All designs are reviewed before production to ensure they comply with our policies.
We reserve the right to decline or cancel any order that violates these guidelines.
Orders canceled for content violations will receive a full refund.
We may contact you to request an alternative design or clarification before printing.
How long does shipping take?
Do you ship internationally?
Can I return a custom-printed item?
What if my order is incorrect or damaged?
At Shirt Stack, we love our customers and supporters and guarantee satisfaction for every order placed. If, for any reason, you’re not satisfied with your purchase, please contact us at teamshirtstack@gmail.com so we can make it right as soon as possible. Request for refunds can be made up to 14 days after receiving a non-custom order. Requests made after that are subject to review and possible store credit.
What’s Allowed
We welcome designs that are:
Personal, creative, or humorous in nature
Suitable for general audiences (rated G through R)
For schools, businesses, events, clubs, and organizations
Original artwork or properly licensed content that you have the rights to reproduce
What’s Not Allowed
We do not print designs that contain or promote:
Hate speech, racism, or discrimination of any kind
Pornographic, sexually explicit, or obscene content
Excessive profanity or explicit drug references
Violence, self-harm, or graphic imagery
Defamation or content targeting individuals or groups
Copyrighted or trademarked material without permission
Our Rights & Responsibilities
All designs are reviewed before production to ensure they comply with our policies.
We reserve the right to decline or cancel any order that violates these guidelines.
Orders canceled for content violations will receive a full refund.
We may contact you to request an alternative design or clarification before printing.
We kindly request you to carefully review our Intellectual Property Policy. It is crucial that you understand our policy to ensure that you comply with our guidelines and regulations regarding the use and protection of intellectual property. This policy outlines the terms and conditions for using any copyrighted material, trademarks, or other intellectual property. By familiarizing yourself with this policy, you can help us preserve the integrity of our brand and safeguard intellectual property rights. You can find the link in our footer.
The retail tees start with the Gildan Softstyle Unisex shirt—lightweight, ultra-soft, and built for year-round comfort. Its 4.5 oz/yd² ring-spun cotton and classic true-fit design make it a customer favorite.
We print our retail hoodies on the Gildan Heavy Blend — an 8 oz/yd² midweight fleece that’s soft inside and tough outside. Its 50/50 cotton-poly blend keeps it cozy yet durable, while the double-lined hood, roomy pouch pocket, and classic unisex fit make it an everyday favorite. The perfect balance of comfort, quality, and printability for custom designs that last
For best results, wash inside out with cold water and dry on low heat or hang to air dry. It’ll help prevent shrinking and keep your print vibrant wash after wash.
We value your unique needs and preferences, and we understand that you may not always find the size or style you’re looking for. If this is the case, we invite you to reach out to us via email, providing us with your specific requirements. Our team is committed to working diligently to source the products that meet your expectations and needs. Thank you for considering us as your preferred provider.
